Mercari
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo refund and no items
- Poor customer service
Preferred solution: Deliver product or service ordered
My order
Account was hacked
User's recommendation: Do not use Mercari
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Norco, CaliforniaMerchandise not received
- Seem to care
- May not care
Preferred solution: Deliver product or service ordered
User's recommendation: Buyer beware!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, OntarioMerchandise not received
Preferred solution: Deliver product or service ordered
User's recommendation: Buyer beware!
If I could leave 100 negative stars I would! The worst company if that’s what you want to call it! A bunch of scammers and thieves!!
- Do not refund when cancelled
- No true contact with anyone
- Non responsive
Preferred solution: I want my account restored and my money that they refused to let me have!!!
User's recommendation: Stay away from this place!!!
Trying to return an item but I cannot submit
User's recommendation: Seller must state if the item is not working
Serious account issues!!!
Cannot transfer funds
- Hard to communicate
- Hard to communicate
Preferred solution: My money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst customer service ever
- Some buyer rip off
Preferred solution: Let the company propose a solution
User's recommendation: Great place to be ripped off
Seller ripped me off
- Gets your product out there
- Steal your money
Preferred solution: Full refund
User's recommendation: No good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud/Theft
Preferred solution: $500.00
User's recommendation: Don’t sell on here. Not safe or geared towards sellers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arlington, TexasPayment
- Prices
- Need a live customer service
- Some buyers tell you to make bundles and not end up buying them
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Garland, TexasHaving trouble logging in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaHave an issue with my ZIP Code matching my credit card and it’s the correct ZIP Code you have to fix this issue
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