Omar F Gtj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t even talk to a live agent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The app is no help at all dont even have every issue listed. I didnt even receive the package yet, and they already rated it for me
View full review
Loss:
$349
Pros:
  • Some good prices listed
Cons:
  • Cannot talk to a representative

Preferred solution: Full refund

User's recommendation: Do better

Tonya F Kqq

All my items are gone

I could. Never get into my account and when I did try to get into it its is wiped clean and replaced with the same profile and gmail but all my products are gone
View full review
Pros:
  • It a place to sell when you can actually get in
Cons:
  • You stay logged in on the app like you do on poshmark

Preferred solution: My original profile restored with all my items

Penny S Vvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Logging into my account and causing me to miss sells.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have repeatedly asked Makari to delete my first account due to my husband suicide. I moved out of state I now live in Memphis Tennessee. I could not get into my first account so I created a new one and now they refused to accept my credit cards for payment and will not let me login.
View full review
Ana S Def

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irving, Texas

Mercancía no llego

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Mercari - Mercancía no llego
23/01/23 orodarArkansas unos zapatosna semenmetroanadespues sin eviejoiezsí ninguna notícia Delaware miordennorte
View full review
Valeria A Gay

Card problems

Mercari - Card problems
So I got a gift card from.from my aunt and its asking me to certify it even tho its a gift card and you cant really have access to it
View full review
Pros:
  • Selling
Cons:
  • Take to much money and have to validate cars

Preferred solution: To get my gift card validated

Tanya T Txk

My account

I referred my cousin and she signed up. And I never got my money for referring her. It says up to $50
View full review
Pros:
  • Wonderful items
Cons:
  • Cant talk to a customer service

Preferred solution: Money for referring

SK81

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was banned for something I didn't even do

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I listed a belt by some no one designer and somehow Mercari decided it looked like a Gucci belt even though no where in my listing did I mention Gucci..last night some *** named Charlie emailed me saying I should have known not to try to sell something that resembles a real designer label.i didn't know that and was never told that and besides that it didn't look anything like a Gucci belt!! They are retarded don't buy or sell from or for them ..they will just ruin you like they did me
View full review
Loss:
$3000
Pros:
  • Good prices
  • Lots of merchandise
Cons:
  • Always sides with the buyer
  • High shipping costs

Preferred solution: Revenge at this point. But I'm just joking..they made it clear last night in an email I'm banned

User's recommendation: Go to Poshmark or Etsy great companies

Anonymous
map-marker Carlsbad, California

Problem with delivery of my shipment yesterday, 5/15/2023

I can't even send a *** letter to you guys. The I'd # of the shipment in question is... m344********
View full review
Anonymous
map-marker Arkadelphia, Arkansas

Item arrived but but ain't got raided

My item arrived at the location that it was got sent to but the person didn't rate me yet I was just wondering what I have to do
View full review
1 comment
Guest

"raided" ? Are you selling contraband ?

Michael C Voz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About a purchase

This is a first time purchase and they want my account number but I dont have one. How do I purchase this mower you sent me an email about?
View full review
Madlyn Jpj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New Jersey

I got no one to help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My shipping no update in 7 days and I was told I'd be able to cancel since the seller doesn't even have the item and I have been requesting a cancel and can't get it
View full review

User's recommendation: Stay away

Theresa F Rci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recieved wrong item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wrong handbag sent.I sent in pictures but there is nothing wrong with the bag I just received the wrong bag
View full review
Loss:
$189
Pros:
  • Price
Cons:
  • Getting correct item

Preferred solution: Full refund

User's recommendation: Hope you get correct item

Melissa S Jkt

Refund issue

Need to return an item and want a FULL REFUND so need a return label and not sure how to obtain it from Mercari
View full review
Loss:
$108

Preferred solution: Full refund

Yesenia H Dcx

Billing issue

I was charged $ 27.25 that order was canceled. Please refund me the $27.25 asap . I emailed the seller right away that I did not want it anymore as I had found a better price online
View full review
Loss:
$28
Cons:
  • Problematic

Preferred solution: Full refund

User's recommendation: Not recommended

Anonymous
map-marker Fort Worth, Texas

I was unable to get my usual payment to go through. Very frustrating as there were no issues on my end.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
After attempting to call Mercari found they provide no phone support .so back and forth messaging w customer support who did nothing except asked twice has you issue been resolved There is no real Mercari support but they sure dont mind charchimg fees do they? Also many sellers do not follow through or cancel sales only to find they have raised the price and selling to someone else. After committing to a purchase w me. Mercari does not issue warnings or remove listing privileges ,
View full review
  • 1
  • ...
  • 81
  • 82
  • 83
  • 84
  • 85
  • ...
  • 470