Mercari - Can’t use balance??
I’m so frustrated! I have sold two items successfully and have a nice balance.
I️ want to use it toward a future purchase and the app won’t let me. I read the small print and it says CA residents are excluded from using balance money!! WHY??! No explaination and no way to contact Mercari by phone or email.
I’m not going to sell anything else on this site. So frustrating. I’d like someone to contact me if anyone from mercari is reading this. Why would CA residents be excluded.
Makes no sense. Now I’m trying to write this review and it won’t let me post because I️ need 100 words.
Really? I’m tying just to make this go through.
Reason of review: Bad quality.
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Comments
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I’ve always contacted Mercari Customer Service through the app. I’ve had a few concerns and they were very helpful in resolving my issues.
They did a follow up as well.
Regarding CA, I’m pretty sure it has something to do with taxes. That sucks though.
I sold probably 11 items before I realized that I couldn’t use my balance (so there’s a waste of $63). I’m not selling anything else until I know why I can’t use my balance because I live in CA. This is ridiculous.
same here it was working but now its not i used 80 dollers and all of a sudden i cant use my other 125
I just placed a purchase on this site dis nothing wrong, paid with PayPal they revoked my acct and canceled my order with no reason why.
I want the item and it makes no sense
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