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Sold an item on the app and the customer wanted to return it. Mercari gave them there money back and the customer also keep the product.

I was the one that lost my product and shipping cost. This company will take your money and waste your time. Sold an item on the app and the customer wanted to return it. Mercari gave them there money back and the customer also keep the product.

I was the one that lost my product and shipping cost. This company will take your money and waste your time. Sold an item on the app and the customer wanted to return it. Mercari gave them there money back and the customer also keep the product.

I was the one that lost my product and shipping cost. This company will take your money and waste your time.

Reason of review: Poor customer service.

Monetary Loss: $80.

Preferred solution: Full refund.

Mercari Cons: Customer service, Scammed me out of my money, Employees who do not care about sellers, Customer support run by apes, Plated filled junk listed as 14k 18k platinum.

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