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Anyone that uses the Mercari app, be careful. They have now taken $45 out of my bank account, deleted my Mercari account, can not tell me what I was charged for, and refuse to refund my money claiming they can't find any account with the information I provided...

which included my name, address, the item number I was emailed saying I was charged for, email the account was made with, shipping address, and phone number associated to the account, as well as screenshots of where they emailed me saying I had been charged and my account deleted and there is NO PHONE NUMBER to talk to customer support and the online customer support keep sending generalized responses and saying they can't locate my account.

I am beyond mad. Will be going to the BBB & tempted to sue for theft.

Reason of review: Problems with payment.

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