Ask Community about Mercari

Months ago I tried to purchase an item. Immediately was denied access to buy or sell, with no given reason.

May I please have an explanation for being denied.

I am currently a Poshmark Ambassador and have zero complaints for buying or selling. Thank You Annnette Pagano

The seller sent something totally different from the listing. I need to know the fastest way to get support to step in and fix this.

I know it's 3 days but when does it start and stop? Does it count the day it was delivered?

The reason I ask is after I sold this item I looked at ratings of buyer and he is known for not rating sellers and tries to do dune game to get extension or find a way out of it for whatever reason. He has not responded to any messages I've sent. The messages were not pertaining to rating or anything about his ratings.

So it was delivered the morning if the 23rd did that mean 23rd, 24th and then today Mercari rates me? Or how does that work?

Please explain how I sell bundles. I would like to sell more than 1 item together. How do I do that please explain.

What happened to my found,it been paid to mercari, but have not received my money from mercari. First $177,second $56. What is going on?

I have a coupon of twenty dollars off but I would like to know how to apply it to my purchase.$20. $$$

I accepted an offer but it said transaction denied? What does this mean? Am I obligated to go through with the sale as I have someone else offering.

On 3/13/21 I bought a ladainian Tomlinson chargers jersey I have not received it yet the status says shipping still it has been passed been a whole week no one has contacted me yet I reached out to the seller he hasn’t reached out to me yet as well.

I have an item posted for sale on my account and have a buyer who’s claimed he tried purchasing several times and didn’t work. Said he got an email, saying to email Macari ASAP.

Fraudulent charges

Daughter uses my card for purchasing so Now I cant use it for a purchase???

I purchased a basketball card on mercari. The card was delivered but the card is a reprint with no value.

He accepted my return request and said I had to accept return on my end. What do I do? I want my money back.

Can’t Mercari just send him a return shipping label so he can ship it back. Please help the seller and me the buyer are getting no where with no response from mercari

The purse that I bought it’s exactly as specific

I bought an item and it said it was a game, and when I bought it and got an email saying it was shipping to my place it said it was the case only not the game. I just bought a Nintendo switch and need games, why I am going to buy a case?

Especially pay 18 dollars?

The seller must have changed the name and bought it put it back that it was case, I got ripped off coz when I try return the product it say it's not refundable, so I got lied about the product, I can get free cases I have a ton of that, so hope can help me so get money back, April 7 is when I bought this so called game. Please I want my money back is not what I need.

I don't have any issues at this present moment.

My shipping address and my delivery address are different. We are canceling our PO box and I need to change my address to my home address so when I receive packages, they will come to my house and NOT to a PO box that I don't have access to.

I cannot find an answer anywhere. If someone could PLEASE help, it would be much appreciated.

Having problem making an order because I can't get through to your password on my password won't go through so please call me so that I can make an order over the phone thank you

I believe a customer is trying to scam me. What should I do?

Seller did not respond to my offer. What do I do next? I want to buy the item, but I am afraid to if she didn't even respond to my offer that she won't ship it.