Most helpful review
New Reviewer
Update by user Jul 08, 2019

so i finally got my money back after 181 days.. *** them

Original review posted by user Jan 22, 2018
I tried Meracari as well, which should be called bargin bin pushy shoppers. Every day people would message and offer ridiculously discounted offers for your stuff. “I love the chanel but $2000 is a little much for...
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186 comments
#2135629

Yes I have had several problems with Mecari and after I just said F** it bc I was tired of the *** I really want to sue them for the way they are treating sellers and now I am losing my only income because they supspended my acct for what they say I was selling a fake Cartier Ring, which I might add I had all paperwork for. Over 100 items sold Plus 100% positive feedback.

And as I speak there are so many Fake Cartier Love Rings being sold and have been sold on this Site. I took pics of the sold postings and the ones posted for sell and sent them to Mecari but they would not even speak to me about it its like they got caught doing wrong but I am getting punished, I would really like others that have had problems as sellers lets do something bc this is complete ***

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Resolved
ID
#1174461 Review #1174461 is a subjective opinion of poster.
Product
Mercari Marketplace
Reason of review
Bad quality

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Verified Reviewer
New Reviewer

407758****

A buyer opened a claim against me. I was given the chance to look or defend myself when Mercari decided to rule against me. I was never contacted, asked for proof, they never send me pictures of buyers claims, NOTHING!!! This is Very unfair, anyone can lie to comit fraud. Mercari makes it easy for the thieves. If someone opens a claim against, At least give the other party have a saying too. Very very unfair Mercari.
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ID
#3706777 Review #3706777 is a subjective opinion of poster.
Pros
  • Some items are affordable
Cons
  • Stole my money scam
  • There is no way to get in touch with a live person
Loss
$22
Preferred solution
Full refund
New Reviewer

Cancelled transaction not refunded

Bought a pair of glasses, sellers child accidentally stepped on it and was broken Slr told me to cancel which I did cancel tranction complete but never recd my refund.
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ID
#3704134 Review #3704134 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Because my internet is down and I have a chat about one of my items

My Internet is down I have my riding lawnmower for sale and she sent me a chat about where do I leave so she can set up her pick up I guess I don't know how this works
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ID
#3703259 Review #3703259 is a subjective opinion of poster.
Location
Columbus, Ohio
Preferred solution
I'm looking to get a response as soon as possible

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Verified Reviewer
New Reviewer

Customer didn’t receive package

The package was delivered but the customer claims they never received the package. The package was delivered to the address supplied

User's recommendation: Likely.

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ID
#3703025 Review #3703025 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Loss
$425
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

No live person during normal business hours

I ordered an item I never received it the person who was shopping it to me states that she sent it in the wrong box which went back to her home
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ID
#3702735 Review #3702735 is a subjective opinion of poster.
Location
Choctaw, Oklahoma

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Verified Reviewer
New Reviewer
I sent an item and the buyer claims to have received a different item. Either the buyer is committing fraud or UPS switched the package in transit. I have been unable to resolve through support. First, I disputed the original claim from the buyer, but support told me I...
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ID
#3702223 Review #3702223 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Because I want my money

Worst customer service ever. It actually doesnt exist at all!!ididfjjbsjdfjdhsjdjfndbdjakhdhdhdhsjdjhdhd

User's recommendation: Ebay.

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ID
#3701694 Review #3701694 is a subjective opinion of poster.
Location
Canandaigua, New York
Preferred solution
Coupons

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Verified Reviewer
New Reviewer

Return never received

I sold an item but Mercari allowed the customer to cancel the item after it shipped. I never received my item back and I never received payment from Mercari
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ID
#3701350 Review #3701350 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return never received

I sold an item and the buyer canceled after it was shipped. Mercari allowed the item to be canceled and it was supposed to be returned back to me. I never received my return. The item shows delivered to the purchaser but Mercari never paid me!

User's recommendation: Don’t sell on Mercari.

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ID
#3701341 Review #3701341 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Orders

I haven't got my order that i paid for and i bern waiting almost a hold month when i paid for it all at one time and they talking about it was a problem with the shipping label. My name is camieyacameiya teunora green the address is 1026 w third st Peoria,il.61605. And my account name camieya1981 and my number is 309251**** and i won't my order. It a mini washer and dryer for 48 dollars.
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ID
#3700116 Review #3700116 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$70
Preferred solution
Deliver product or service ordered

Issues with selling

Gave the company all of my information including debit card info address full name put items up for sale people wanted to buy and complain that payments won't go through because my info is not set up

User's recommendation: eBay.

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ID
#3699677 Review #3699677 is a subjective opinion of poster.
Location
Kannapolis, North Carolina

No one will call back

No one will call back.. that review u didnt take out .. but the main thing is I really like mecari I just need your help my account is locked and cant take off of vacation.. I had my wallet stolen and the paper copy will not work and I had already done all 3 verifications when opening mecari account..
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ID
#3698814 Review #3698814 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Shipping issue

I need to change shipping and speak to someone about my label being changed from ups to usps. Can you help
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ID
#3695696 Review #3695696 is a subjective opinion of poster.
Preferred solution
Change my shipping label from ups to usps
New Reviewer

I have not received my money

Mercari - I have not received my money
Mercari - I have not received my money
I sold an item on Mecari and I have not received my money. Its been 5 days and still have not received it.
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ID
#3695332 Review #3695332 is a subjective opinion of poster.
Location
Cleveland, Ohio
Loss
$20
Preferred solution
Let the company propose a solution
New Reviewer

No protection of seller

Apparently this company allows buyers to cancel orders after you have shipped an item so buyer gets the item and youre screwed out of your money
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ID
#3694872 Review #3694872 is a subjective opinion of poster.
Location
Albemarle, North Carolina

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