Mercari - These people could care less about their consumers
Two different things,
1) I shipped an item based off of their suggestion of weight for a gaming system. I paid $10 for shipping when I should have only paid $5 according to the weight pricing. Then mecari kept 10% of my sale price which they do not advertise. I made $80 off of my $100 sale that I could have got full price on a different site such as Facebook. When I asked if I could be refunded the difference in shipping since they suggest the more expensive label that wasnโt necessary they simply said no.
2) my younger cousin wanted to sell his pellet gun and at first I was cautious but after looking at the multiple sold B.B. guns on their site I thought for sure it would be ok. Instead of just taking the sale down and giving me a warning they suspended my account which is full of baby items, maternity clothes and toys. Obviously I donโt market illegal or criminal items, this was a toy that could be purchased by someone under 18. When I showed the photo to mercari on the multiple SOLD items just like this they still accused me of violating their policy and that this is a final warning.
These people obviously do not need business or care if their company lasts.
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